I’ve just finished the last phase of the medical yesterday, a grueling 4-vaccination visit, but I can’t proceed to processing my papers yet. The agency that my employers from Brunei wanted me to go through is showing some unfortunate and suspicious changes.
First, here’s my case.
I applied for a teaching position in a school in Brunei, through the help of a friend who already works there. After a phone interview and submission of papers, I was told that I’d be hired. However, because they’ve already reached the quota for directly-hired Filipinos that the Philippine Embassy has imposed in Brunei, I was instructed to go through an agency for formalities. The school contacted an agency in the Philippines and then gave me the contact details so I could pay them a visit. And I did.
You see, during my first visit to Excel Green Kard (that’s the agency I was referred to), I was told to prepare around 18k for the processing (with an initial 5k to start the process and the rest, 13k, to be given when I’m ready to leave). The agency also told me that I was to get an insurance ON MY OWN from any of the insurance companies that the POEA specified. I was also informed that it would take me around 6k to get an insurance. So, all in all, I was expecting to spend only 24k (that’s 18k + 6k).
They actually didn’t even look like they knew what to do at first because I had everything that they’re usually paid for to get (a position abroad, a contract, a visa). They didn’t have to look anything up for me. It was just for formalities’ sake that their name appears in my contract and my POEA papers. But I still agreed to what I thought was an absurd 18k fee. After all, it was relatively close to the estimate that my employer gave me when I asked them how much should I prepare for the processing.
However, upon checking the POEA guidelines, andrea and I found out that the agencies that were the ones who should be responsible for getting workers their insurance and that no worker should get his/her own insurance directly from any insurance provider. So, why was I told to get my own?
When I told the agency on the phone about the possible misunderstanding, this was their initial reply. “Ah pwede din naman po sa amin. Kung magkano na lang po, yung na lang po idadagdag niyo.” (We could also process it for you. Whatever the (insurance) fee is, you can just pay the additional)
But then, it was also stated in the POEA guideline VI: Premium Rate and Payment, under Section 1, that the premium shall be paid by the recruitment/manning agency of the worker, and that in no case shall this premium be charged by the recruitment/manning agency or the foreign employer directly or indirectly to the migrant worker. This means that they cannot charge me any additional fee for the insurance. That’s what I told them.
This is how they responded. Ano nga po bang posisyon niyo? (What was your position again?) I replied, “teacher”. They said, Ah, sorry po, hindi po pala 18k. 30k po pala dapat kasi teacher kayo. (Oh, I’m sorry because the fee wasn’t supposed to be 18k. It was supposed to be 30k because you’re a teacher.) WHAT… I was at a loss for (kind) words. In my attempt to stick to the numbers, I asked them if they could tell me the breakdown for the 30k. They didn’t answer. They told me to just come over to the office so that we could talk. Isn’t that what we were doing already on the phone? Why couldn’t they discuss the breakdown right there and then? They want me on their turf when the confrontation happens?
I just don’t get it. I showed them my papers including my contract when I first went to their office. I even remember the look of surprise on their face because I basically had all the papers they’re supposed to process, except for those from POEA. They even encoded the details on their computer. Then they conveniently say that they made a mistake with the fee… Yeah, right!
Yes, I’m a teacher. That’s the position I’m applying for so I’m there to teach and earn, not to buy gold. It’s written in the contract that I showed them. That’s the position I wrote on the paper they gave me. So how can they mysteriously overlook that?
And what about the insurance that they were blabbering about? That RA 8042 amended by RA 10022, entitled INSURANCE GUIDELINES ON RULE XVI OF THE OMNIBUS RULES AND REGULATIONS IMPLEMENTING REPUBLIC ACT 8042 (THE MIGRANT WORKERS AND OVERSEAS FILIPINOS ACT OF 1995), AS AMENDED BY REPUBLIC ACT 10022 RELATIVE TO COMPULSORY INSURANCE COVERAGE FOR AGENCY-HIRED OVERSEAS FILIPINO WORKERS was in effect since September of the same year before I came to their office last November. Does that mean that they did the same thing to the workers who came before me?
The feeling in my tummy was so sickening. I expect some discrimination and some unfair treatments outside the country. But to get taken advantage of, here, by my fellow Filipinos… It’s just down right frustrating.
I still don’t know what’s going to happen next. I already informed my employer in Brunei about what this agency is trying to do and I’m waiting for instructions on how to proceed. But for those who are still on the first step of finding an agency, please choose carefully. Here’s the agency I’m working with: (taken from the POEA directory of agencies)
EXCEL GREEN KARD INTL INC Landbased Agency
G/F AND 2/F 620 REMEDIOS COR MA OROSA STS MANILA MALATE, MANILA
Tel No/s : 5245232/4003960
Email Address : ARLENE@EXCELGREENKARD.COM/EXCELGREENKARD@YAHOO.COM
Website : None
Official Representative : EROS G. KAW
Status : Good Standing
License Validity : 8/3/2009 to 8/2/2013